Why Customers Don't Do What They're Supposed to and What to Do about It by Fournies, Ferdinand F. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less
| Binding | Paperback |
| Weight | 0 lbs |
| Product Group | Book |
| ISBN | 9780071486224 |
| Publisher | Mcgraw-Hill Education |
| Item Length | 8.9 in |
| Publication Year | 2007 |
| Format | Perfect |
| Language | English |
| Item Height | 0.5 in |
| Author | Ferdinand F. Fournies |
| Features | Revised |
| Genre | Business & Economics |
| Item Weight | 10.7 Oz |
| Item Width | 6 in |
| Number Of Pages | 224 Pages |
A nice touch is the illustrated author bio at the very end.