WHY CUSTOMERS DON'T DO WHAT YOU WANT THEM TO DO--AND WHAT TO DO ABOUT IT By Ferdinand F. Fournies - Hardcover **Mint Condition**.
| ISBN-10 | 0070217009 |
| EAN | 9780070217003 |
| Publication Name | McGraw-Hill |
| Type | Hardcover |
| Item Length | 6.25 inches |
| Item Width | 1 inches |
| Item Height | 9.5 inches |
| ISBN | 9780070217003 |
| Publication Year | 1993 |
| Format | Hardcover |
| Language | English |
| Author | Ferdinand F. Fournies |
| Publisher | McGraw-Hill Trade |
| Genre | Business & Economics |
| Number Of Pages | 224 Pages |
This activity book has a maze on almost every page, each with a twist.